Effective Date: July 23, 2026
EcoClean Earth Montpelier (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, interact with us on Facebook or other platforms, or use our services.
1. Who We Are
EcoClean Earth Montpelier
Address:
680 VT Route 12
Middlesex, VT 05602
Phone: 802-613-2844
Email: MonVT@ecocleanearth.com
2. Information We Collect
We may collect the following types of personal information:
- Contact Information – Name, email address, phone number, and postal address.
- Account Information – If you register for an account or subscribe to our services.
- Transaction Information – If you make a purchase or payment.
- SMS Information – Mobile phone numbers, SMS consent records, opt-in timestamps, message history, and opt-out requests collected when you voluntarily provide your mobile number and consent to receive SMS messages through our website quote request or booking forms.
- Facebook Data – If you interact with our Facebook Page, Group, or App (including via Page Insights), Facebook may share aggregated, anonymized, or personal information with us in accordance with their policies.
- Technical Data – IP address, browser type, device identifiers, operating system, and browsing activity.
- Cookies & Tracking – We use cookies, pixels, and similar technologies to improve our services and deliver targeted advertising.
3. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our services.
- Respond to your inquiries or requests.
- Process transactions and send order confirmations.
- Send appointment scheduling messages, appointment confirmations, appointment reminders, service updates, customer support communications, follow-up messages, and requests for customer feedback or online reviews to customers who have provided SMS consent.
- Improve our website, products, and services.
- Deliver targeted advertisements, including through Facebook’s advertising tools.
- Comply with legal obligations.
4. Sharing of Information
We may share your information with:
- Service Providers – For website hosting, SMS delivery providers, payment processing, analytics, email delivery, and other vendors necessary to operate our services.
- Facebook – For advertising, measurement, and analytics purposes under Facebook’s Terms and Policies.
- Legal & Regulatory Authorities – When required by law or to protect rights and safety.
We do not sell personal information for monetary gain.
SMS Privacy Notice
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
SMS messages are sent only to customers who have provided their express consent through our website quote request or booking forms.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except with service providers as necessary to deliver SMS communications or as required by law.
For additional information about our text messaging program, please review our SMS Terms & Conditions.
5. Facebook Data Collection Notice
When you interact with our Facebook Page, Group, or App:
- Joint Controller Status (GDPR): We and Facebook Ireland Ltd. are joint controllers for Page Insights data. Facebook handles most GDPR obligations under Facebook’s Data Policy.
- You may exercise your rights described below by contacting us or Facebook directly.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict processing.
- Withdraw consent at any time.
- Request data portability.
- For California residents: Know what personal data we collect, delete personal data, and opt out of the “sale” or “sharing” of data under the CCPA/CPRA.
To exercise these rights, contact us at
MonVT@ecocleanearth.com.
7. Cookies and Tracking
We use cookies, Facebook Pixel, and other tracking technologies for analytics, personalization, and advertising.
You can control cookies through your browser settings or opt out of certain Facebook tracking by visiting:
https://www.facebook.com/adpreferences
8. Data Security
We use appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
9. Children’s Privacy
Our services are not directed to children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children without parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated Effective Date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:
EcoClean Earth Montpelier
Address:
680 VT Route 12
Middlesex, VT 05602
Phone: 802-613-2844
Email: MonVT@ecocleanearth.com
